Insurance Protocol

We want our patients to be fully informed about the strengths and weaknesses of their dental plans when making decisions for dental treatment. Processing dental insurance has become much more complex in the last few years. Please make yourself aware of your plan’s exclusions and limitations, yearly maximum, deductible, and any possible waiting period.

There are many factors involved in determining benefits for an individual where one insurance company is involved, and even more concerns where a coordination of benefits between two insurance companies. It is a common   fallacy however, that having two insurance companies will pay for treatment at 100%. In actual fact, two dental insurance plans seldom pay 100% coverage anymore.

As a courtesy, we are pleased to file and bill your dental insurance company on your behalf. We will assist you in obtaining maximum dental insurance benefits, but please be aware that we deal with hundreds of insurance companies and plans everyday. Although we try very hard to be as accurate as possible with our estimates, we must rely on you, the subscriber, to assist us with your insurance information.

Treatment provided in another dental office during your current dental year of benefits will affect the amount of benefits available to you. We ask that you let us know of any visits to another dental office that could affect your benefits.

If your dental insurance or your family circumstances change, especially where children are involved please notify us immediately. Insurance companies have specific rules regarding the primary insurance provider. We cannot be responsible for tracking insurance changes.